25th August - 14th September 2010
The experience I had with DH Car Rental was superb. When you are renting a car from overseas in a country you do not know well, it is difficult to know where to turn. The prices of the major, international car rental companies were well above what I hoped to pay for my three-week rental. I did some exploring on the Internet and found DH Car Rentals along with some other local companies. DH had the best prices and the owner got back to me instantly with a confirmed price. This rapid service characterizes all of the dealings I had with the company. I know they work hard because some of the questions I had were answered so promptly that I knew that they must be up very late at night working, given the time difference between the US and Mauritius. The other companies seemed to take their time getting to me. Still unsure about renting from a company I did not know, I contacted the owner of the guesthouse where I would be staying. I had established a nice rapport with his wife and trusted them. He assured me the DH was a good and honest company. I felt good about keeping the money in Mauritius, rather than have an international chain make the profit.
I had lived in Mauritius for a year back in 1994 and my first experience back in the country was with DH. Denis picked me and my daughter up at the airport--nice having someone waiting for you after over 24 hours of travel. He was so kind. We had a great discussion on how the country and changed but the thing that really impressed me was that after talking about our love of dal puri (a local snack), he asked us if we wanted to try the "best dal puri in Mauritius." Even after 24 hours of flight we were game. He winded his way down a lot of back roads and soon we were at the little shop. He refused our money in paying for the food and sodas. He even bought us a large bag of fresh chapati-like bread that my daughter and I ate over the next few days. I was amazed at how he treated us just as if we were friends. He clearly went out of his way in taking the time to give us this experience. He also pointed out landmarks on the way so that we could navigate more easily when we were on our own. This is important because I could not find a good detailed map the whole time I was in Mauritius.
Driving on the left after 24 hours travel was a feat. The car worked great for the entire trip. The car was a Hyundai Atos, a model I did not know in the US. It was small and air-conditioned. Small is good in Mauritius as you will be maneuvering around lots of stopped trucks and cars and the roads can be narrow. It was was easy to drive and stored out giant suitcase for the trip to our guest house.
I would recommend DH to a friend and would use them again without a second thought. Don't let the fact that you are dealing with a company you do not know keep you from using DH. They are an honest, family run business and they have excellent customer service. Your down payment is secure so you do not need to worry about giving them your credit card information. DH will help you in any way they can.